Great Service. I bought a nice 02 Silverado 4x4 from them and could not have been more pleased with the service I received while there. They went the extra mile, stayed late, and even went to another place to get something for the truck so that I could take it home that day. They ran all kinds of tests to make sure nothing was wrong and explained everything they were doing. They are honest and hardworking and do everything they can to help make life easier for the customer.
Thank you, Professional Auto Care, for the truck of my dreams!
Nancy L.
-Dallas, TX
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Dear Professional Auto Care Car Sales:
I have purchased several vehicles from you over the years. I can always count on the Serratos family for honesty, integrity and reliability! You always go out of your way to ensure your customer is taken care of and understands all of their options before closing the deal.
The cars are reliable and their guarantee of quality has been flawless throughout all of my dealings. In fact, I have been a loyal customer of Professional Auto Care Care Sales for over ten years. Not only do I consider them excellent car salesmen, I also consider them family.
Respectfully,
Larry Whittington
President
Fort Bend Tutoring
Missouri City, TX
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I have purchased, at least three vehicles from them, over the last 6 years. I have found all to be completely run able and minimally serviceable. Considering the age, meaning that, I choose to buy much older vehicles, I am and have been completely satisfied! I will say that, "I urge you to consider buying from such a reputable dealer!" For, I have been happy with my choice, buying from them. Being, that I believe they have been thoroughly,checked out, before you buy!
Sincerely,
A satisfied customer,
-Don Wilde
Houston, TX
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"Everardo Serratos is a stand up guy and I appreciate everyway he has helped me. From the purchase of my vehicle to requesting the servies of his tow truck, he has been nothing but class."
-Christopher J-D. Chavez
Houston, TX
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"It has been our pleasure to do business with Professional Auto Care for over 15 years. During that time we have bought and sold 5 personal vehicles using their expert help. We know we can trust the good folks at Professional Auto Care--when it comes time to buy our next car, we'll be back!"
- Suzanne Salvo
Houston, TX
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"We have been very fortunate to have bought two very reliable used vehicles from Profesional Auto Care. In 2005 I bought a Chevy Tahoe and then in 2006 I bought a Jeep Cherokee. I am most impressed with how reliable and durable these two vehicles have been. They never been in the shop except for normal maintenance and oil changes. We have had no repair issues with either vehicle. Mr. Serratos and his team of professionals know how to thoroughly screen the used vehicle market to find only the best used vehicles available for resale. I will buy my next vehicle from Professional Auto Care because I trust the people I am buying the vehicle from!!"
- Quincy Hodge
Houston, TX
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"I would like to thank Professional Auto Care for their outstanding customer service.
My previous car was even worse than a lemon. So I got rid of it. I spoke with Mr. Serratos and he showed me one of his rentals that are also for sale and allowed me test my Ford Contour till I could find something else. I have had the vehicle for 5 months and it runs like a dream and the Professional Auto Care staff always sent me timely reminders for maintenance at no cost to me.
Well needless to say I am now purchasing the car and the great customer service is even better than what I received a the large dealerships and have recommended Professional Auto Care to all of my friends needing mechanical service and/or to purchase a car.
The personal attention is something the large dealerships lack as they only want to make the sale and overcharge for their auto care services. But PAC cared about me and so I will have all my service needs performed without worry about safety or price.
Thank you Claudia and Everado Serratos.
You're just the best."
-Tammenia Francis
Houston, TX
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"Dear Claudia and Everardo:
It is now a couple of weeks since my son, Thomas purchased the Red Jeep Cherokee from you and he is still absolutely delighted with it; it is exactly what he was looking for and probably in better condition than he had anticipated for the money he had available to spend.
I would therefore like to pass on his thanks to you both for taking so much time to prepare the car for him and particularly for the time you spent showing him how the car worked and giving him tips on maintenance.
I would also like to send my personal thanks to you both for the highly professional way in which you conducted the transaction, I would have no hesitation in recommending your services to anyone and will certainly contact you in the future should we need to purchase another car.
Thanks again and my best wishes to you both for a merry Christmas and a prosperous New Year in 2006. Yours Truly,"
-Michael Gray
Missouri City, TX
